With BCU, you’re more than a member, you’re an Owner—someone whose opinion impacts everything we do. Taking your feedback to heart, we’re consistently making improvements inside and out. We strive to provide the perfect solutions for your financial needs and make sure it’s easy to do business with us, too.
Want to see what changes we’re making? Take a look below and check back often to see the latest enhancements.
Here Today For Your Tomorrow
You Spoke. We Listened.
Our Financial Well-being program, Life. Money. You.® has personalized tools designed to help you discover financial freedom. Learn more at BCU.org/LMY
We've improved our Contact & Help Center webpage functionality. You can now easily search for relevant information. If you prefer, we've included a new chat feature too. See for yourself at Help.BCU.org
We're excited to offer contactless Debit and Credit cards with a tap to pay capability. Tap to pay for a fast, easy and secure way to checkout. Learn more at BCU.org/taptopay
We’ve improved turnaround times in the Call Center and implemented a new call back feature. As an alternative to waiting on hold, you can hold your spot in line without waiting on the phone.